On-boarding, Training & Overcoming the Learning Curve of Energy Toolbase
As an Account Manager with Energy Toolbase (ETB) I am on the front lines of our customer’s learning development. My primary role is training, onboarding, and supporting our rapidly growing user base. I am constantly reminded of the different challenges our users face when navigating our platform for the first time. I wanted to share some thoughts in this blog, which can hopefully accelerate the learning process for new users so they can fully leverage the Energy Toolbase platform. Here are a few important takeaways that I have learned in my tenure with ETB.